Case Manager Meeting SOP — Prior, During, After
Source: Three Shannon Flaherty SpEd Team Meeting decks (combined):
- "Sped Team Mtg 9-6-24" (Sept 2024 / re-shared Sept 2025) — meeting responsibilities + master calendar + LOI + comms + psych evals
- "Sped Team Mtg. 1-24-25" (Jan 2025) — eligibility determinations + PWN
- "Sped Team Mtg 10-2-25" (Oct 2025) — post-meeting checklist
Localized 2026-05-10.
When to use: Before/during/after any IEP, AED, or Eligibility meeting on your caseload. This is the operational SOP Shannon has trained the SpEd team on across multiple meetings.
Master Calendar Checks (do this each fall when calendar drops)
When Shannon shares the Sped Master Calendar (early September), verify:
If anything is wrong: email Shannon. Do NOT change the calendar yourself. (See master-calendar-protocol.md.)
PRIOR to the meeting
| Step | Detail |
|---|---|
| Contact parent | Begin outreach early — meets DCPS due-diligence (3 attempts / 3 days / 2 modes — see parent-communication-log.md) |
| Send Letter of Invitation (LOI) | In SP: Documents > Create New Doc > Sped Notices > LOI |
| Send Outlook calendar invite | Specify in notes whether virtual or in-person. Offer parent both (parent preference). Send invite even before parent confirms — can edit later. |
| Who to include in invites | Flaherty, IEP team members, gen ed teachers, Morales, Kenny, Carrasco, D. Ortiz, Paloma Lopez (only if gen ed teacher coverage will be needed — contact Paloma well in advance; day-of/before is too late) |
| Enter your data | For AED: attendance, screenings, etc. For IEP: all pages other than RSP goals and Present Levels |
| Ensure other team members complete their parts | 2 days prior to AED, 10 days prior to IEP. Proofread. |
| Send Draft IEP home | Electronic or hard copy, 10 days prior to meeting |
| Prep materials | Procedural Safeguards, Medicaid Consent, documents for parents, signature pages |
| Log 3 communications | 3 days, 3 modalities, with details. In SP: Profile > Contact Logs Part B > Add New Contact Log |
DURING the meeting
- Present your data
- If translation needed: arrange Language Line OR ask a colleague PRIOR to the meeting (don't scramble at the meeting)
AFTER the meeting
Standard post-meeting checklist (every meeting)
-
- For annual reviews: PWN is embedded in the IEP document itself
- For comp services: see comp-services-pwn-template.md
- For declined ESY: see esy-pwn-decline.md
Extended post-meeting checklist (from Oct 2025 deck — annual review specific)
Eligibility Determination (re-eval / triennial) — Special Workflow
From the Jan 2025 deck. Case manager is responsible for:
- Finalizing Evaluation Summary Reports
- Completing Eligibility Determination Report — 2 pages (Report + Disability Worksheet)
- Writing a PWN — for continued eligibility, action is "Proposing Continuing Eligibility"
- Finalizing Eligibility Determination Report
- Uploading Meeting Notes
Consent form rules (re-eval / triennial)
- Indicate "Parent will sign a paper copy" unless very confident parent will provide acceptable digital signature
- Check ALL boxes: providing PWN, Procedural Safeguards, AED
Required order (per Shannon's recurring reminder)
- Part B Referral
- Parent Acknowledgement Letter (auto-generates after Referral; verify + finalize)
- AED
- Parent Consent for Initial/Reevaluation
Skipping or reordering breaks the eligibility report. Full detail at reeval-eligibility-flow.md.
Psych Evaluations — Rules
From the Sept 2025 deck:
- Psych eval is ALWAYS needed for:
- Initial eligibilities (other than speech-only)
- Developmental Delay (DD) reclassification
- Change in classification
- Full evaluation is NOT needed for all triennials. Team can find continued eligibility based on existing data.
- ⚠️ No student should go longer than 6 years without a new psych eval.
- A psychologist MUST attend the AED, even if no testing is anticipated.
Worked Example — Annual Review PWN Language
From the Jan 2025 deck. This is a real example showing how to phrase the three required PWN content elements for an annual review where services changed.
Scenario
Annual IEP review. Team proposed: modified/new goals across all areas of concern, increase in math services from 2 → 3 hours/week (limited progress), decrease in OT from 2 → 1.5 hours/month (goal removed due to good growth), no change to speech-language.
Description of Proposed or Refused Action
The LEA proposed modified and/or new goals in all areas of concern to address current student needs. An increase from 2 to 3 hours/week of math services were proposed due to limited progress on goals. All service hours will continue to be provided outside the gen ed setting. A reduction in OT services from 2 to 1.5 hours/month were proposed due to the removal of a goal. Speech-language services hours were not changed.
Explanation of why the LEA is proposing or Refusing the Action
The LEA proposed an increase in math service hours due to limited progress with previous goals. The student made good growth in OT, indicating a need for less intensive supports. Specialized instruction and related services outside the general education setting continue to be the most effective as they allow for maximum student attention.
Description of each evaluation procedure, assessment, record, or report used as a basis for the proposed or refused action
The team considered a variety of data including Progress Reports, i-Ready Math and English Reading diagnostic assessments, STAR Spanish Reading assessments, student work samples, classroom-based assessments, and teacher and parent input as a basis for the proposed action.
What this example demonstrates well
- Names specific assessment instruments by name (i-Ready, STAR Spanish — not just "diagnostic assessments")
- Ties each service change to specific data: math increase → "limited progress on goals"; OT reduction → "good growth, indicating a need for less intensive supports"; speech "not changed"
- Justifies LRE choice ("outside gen ed continue to be most effective as they allow for maximum student attention") — addresses the LRE element directly
- Doesn't stop at "we did the meeting" — explains the WHY for each change
Important caveat (Mekoce-specific)
Per your memory feedback_pwn_service_rationale.md:
NEVER justify service changes as "reflecting current
delivery" — implies prior IEP was under-specified or the
student was overserviced. The Shannon example above doesn't fall into
that trap (it cites student-progress data as the basis, not "what we've
actually been doing"), but watch for it when adapting this template.
Bancroft IEP Team Members (Reference)
Per the Sept 2025 deck, standard distribution list for meeting invites includes:
- Shannon Flaherty (MSI)
- IEP team members (case-by-case — RSPs, related service providers)
- Gen ed teachers (the student's classroom teachers)
- Morales (school staff)
- Kenny (school staff)
- Carrasco (school staff)
- D. Ortiz (school staff)
- Paloma Lopez — only if gen ed teacher coverage is needed (must contact in advance, not day-of/before)
- Parent
Plus log delivery in Parent Contacts after sending.
Connection to other docs
- Legal timelines (3-day assessment, 3-day ED, 5-day IEP, 10-day draft): iep-legal-timelines.md
- Master calendar protocol: master-calendar-protocol.md
- Re-eval flow: reeval-eligibility-flow.md
- Parent communication: parent-communication-log.md
- ESY decline PWN: esy-pwn-decline.md
- Comp services PWN + meeting notes: comp-services-pwn-template.md, comp-services-meeting-notes-template.md
- Background research on PWN drafting: research/pwn-drafting-guide.md